The following sets out the terms and conditions which govern for use of this website to make a payment for a service, sponsorship, grant or a donation.
Your access to this site constitutes your expressed agreement to these terms and conditions. By doing so, you also agree to comply with any related terms and conditions imposed by our financial institutions, and/or BPoint, and to pay any associated fees and amounts in relations to your transactions that you authorise via this site, should there be any.
Definitions and interpretation
- “we”, “us”, “ours” refers to “the Catholic Parish of St Canice Elizabeth Bay, as Operator of PBI” trading as “St Canice’s Kitchen” ABN 33 245 926 217.
- “you”, “your”, “yours” means the legal entity (individual or non-individual) using this site.
- “this site” means website address www.stcanicekitchen.org.au, in which you are making the donation.
Payments
Payments are made in Australian dollars (AUD). Our facilities accepts Mastercard and Visa only.
Representations & Warranties
BPOINT is a third-party service sponsored and operated by the Commonwealth Bank of Australia (CBA). While we will endeavour to provide unrestricted access to BPOINT via our site, we cannot guarantee your access will be uninterrupted or error free.
We will not be liable to you or third parties for any interruptions to the service, for any malicious malware/viruses, or any errors made by you including, but not limited to, problems with telecommunication services, internet service providers and/or hardware or software malfunctions.
Payment References & Errors
While BPOINT provides a payment reference number acknowledging your payment, your financial institution may still decline the transaction. The provision of a payment reference number does not mean that payment of your liability has been finalised.
If a payment is declined, it is your responsibility to contact your bank or financial institution. We will not be responsible for any payment declined by your bank or financial institution and reserve all rights with respect to your ongoing liability for monies owed, until such payments have been received and confirmed by us.
Payments made before 5.30pm ACDT will be processed on the same day. Payments made after 5.30pm ACDT will be processed the following day, as per CBA banking practices.
You are responsible for correctly entering all requested payment information when paying your invoice. If the information you provide is incorrect, it may result in your bill remaining unpaid and additional fees and charges to you. We accept no liability for any fees or charges incurred by you from BPOINT, your financial institution or any third party, in respect of errors made by you in entering your payment information. We reserve the right to pass on to you any fees incurred by us as a result of any error or mistake made by you when facilitating payment of your invoice/s.
Where you believe a payment error has occurred, it is your responsibility to notify us as soon as possible. Please refer to our Refund Policy to resolve this issue.
Privacy & Security
At St Canice’s your privacy is important to us. These terms and conditions are to be read in conjunction with our Privacy Policy and you and we expressly agree to adhere to our Privacy Policy at all times.
Cyber security for your payments is managed by BPOINT, which provides security for you, our customer. Your credit card and transaction details are provided directly to our bank, CBA, and are not independently recorded by us. This minimises disclosure of your information and provides a layer of confidentiality to each transaction.
BPOINT uses industry standard Secure Socket Layer (256-bit) encryption technology to secure communication sessions with customers and merchants. Using firewalls in front of the payment gateway and within the system, it restricts access to information regarding the payment transactions.
BPOINT only allows customers with browsers supporting SSL-128-bit encryption or higher to access the payment facility. This facilitates secure transmission of transaction details. For your own security, it is your responsibility to ensure your browser is upgraded to its latest version. We take no responsibility for the encryption or security of your web browser.
You can verify your session is secure by locating the lock icon in the URL bar within your browser screen.
BPOINT fully complies with Visa’s AIS Programme and MasterCard’s Site Data Protection Programme.
BPOINT complies with the following PCI standards:
- Install and maintain a firewall configuration to protect data;
- Do not use vendor-supplied defaults for system passwords and other security parameters;
- Protect stored data; Encrypt transmission of cardholder data and sensitive information across public networks;
- Use and regularly update anti-virus software;
- Develop and maintain secure systems and applications;
- Restrict access to data by business need-to-know;
- Assign a unique ID to each person with computer access;
- Restrict physical access to cardholder data;
- Track and monitor all access to network resources and cardholder data;
- Regularly test security systems and processes;
- Maintain a policy that addresses information security.
Other
We reserve the right to change or discontinue these terms and conditions or any feature at any time, including content and equipment required for access to the BPOINT system.
This document constitutes the whole agreement between you and us relating to your use of this site and BPOINT, and supersedes all prior representations, agreements, statements and understandings, whether verbal or in writing.
Refund Policy
Refund requests can be made in writing to St Canice’s Kitchen, explaining the reason for this refund, for payments made in error to St Canice’s Kitchen or if you change your mind.
We will then seek to rectify the issue within 14 days of receipt of such written notice; should your request for a refund is disputed, we shall provide you with written reasons as to why the refund will not be processed, and further provide any steps to be taken to resolve such dispute.
Note that if your payment relates to a service, the service cancellation policy will supersede.
Compliments, Questions and Complaints
We will endeavour to promptly respond to your messages that may be directed to:
St Canice’s Parish
24 Roslyn Street, Rushcutters Bay NSW 2011
Email: contactus@stcanice.org.au